Clubbalie answers the phone for your padel, tennis or sports club. It makes, moves and cancels bookings directly in your booking system and answers questions about hours, prices and lessons. Even at ten in the evening.
Your phone number stays the same. Members only notice that someone always picks up.
Hi, I'd like a court on Saturday for four people, around six.
On Saturday at 18:00 court 3 is free, for 90 minutes. That's € 40. Shall I book it for you?
Yes please, under the name Jan.
Done. Court 3, Saturday 18:00 to 19:30, under the name Jan. You'll get the payment link on WhatsApp.
I've got a court tomorrow at eight. Can we make it an hour later?
I can see your booking: court 2, tomorrow at 20:00. Court 2 is also free at 21:00. Shall I move it?
Yes, go ahead.
Done. You're playing tomorrow at 21:00 on court 2. You'll get a confirmation on WhatsApp.
I need to cancel my court for Friday.
I can see your booking: Friday at 19:00, court 5. That's more than 24 hours ahead, so cancelling is free and you get credit back. Shall I cancel it?
Yes, please.
Cancelled. The credit is on your account. See you next time!
Makes, moves and cancels courts directly in your booking system. The caller gets a confirmation and payment link straight away.
Opening hours, court prices, racket rental, lessons, house rules. All from your club's handbook, in plain spoken language.
Answer not in the handbook? Clubbalie says so honestly and offers to transfer the call. No guessed prices or times.
Complaints and urgent matters go straight to the right person. Outside opening hours, Clubbalie takes a callback request.
We collect everything from your website and ask about the rest: hours, prices, rules and who handles which questions.
We connect Clubbalie to your booking system, so it sees free courts and can book them itself.
Your club number forwards to Clubbalie. Members call the same number as always.
After every call, the dashboard shows what was asked and how it ended.
Information and transfers. Clubbalie answers questions and transfers bookings.
Clubbalie books, moves and cancels by itself, directly in your booking system.
The same front desk on the phone, as a chat on your website and in WhatsApp.
Prices exclude VAT. One-off set-up fee of € 3,500 for intake, configuration and testing.
Calls are processed on servers in Frankfurt, under European privacy rules (GDPR).
Names, numbers and call transcripts are deleted after 30 days. Only the counts remain.
Clubbalie introduces itself as a digital assistant. Callers know who they're talking to.
When in doubt, with a complaint or an upset caller, the call goes to a staff member.
No. Your existing club number forwards to Clubbalie. Members call the same number as always.
Then Clubbalie says so honestly and transfers the call to a staff member. Outside opening hours it takes a callback request. The question shows up in the dashboard, so you can add it to the handbook.
With the Booking plan, Clubbalie books, moves and cancels directly in your booking system. We discuss which system your club uses and how we connect during the intake. In the Basic plan, Clubbalie transfers bookings to a staff member.
Clubbalie speaks with a natural voice in your club's language. Book a demo and hear it for yourself.
Send us a change, such as new prices or holiday hours. Within a few minutes Clubbalie uses the new information.
In a 20-minute demo we call Clubbalie together, set up with your club's information.